Privacy policy Updated for transparency

How Sheen Horizon handles personal data.

This policy explains what information we collect, why we collect it, and how you can control your privacy when engaging with our studio and programmes.

Data controller

Sheen Horizon Ltd., 44 Alder Wharf, London, N1 6PB, United Kingdom.

Email: [email protected]

Information we collect

Data categories

Contact details

When you email us, we receive your name, email address, and any details you share about your enquiry.

Participation details

For programme coordination, we may store session selections, accessibility notes, and attendance records.

Website usage

We collect anonymous analytics data about page visits to improve navigation and content planning.

Preferences

We save your cookie choices and communication preferences to respect your decisions.

How we use information

  • To respond to enquiries and provide requested information.
  • To manage bookings, memberships, and studio access.
  • To improve services, sessions, and member resources.
  • To meet legal and safety requirements.

Legal basis

We process data on the basis of legitimate interest, contractual necessity, and your consent when required.

Retention

How long we keep data

Enquiry data

Stored for up to 12 months unless a longer period is required by law.

Programme records

Kept for up to five years to support ongoing memberships and audits.

Your rights

  • Request access to the data we hold about you.
  • Ask for corrections or deletion of inaccurate information.
  • Withdraw consent for optional communications.
  • Request a copy of your data in a portable format.
Community icon

Questions or concerns?

Email our privacy lead at [email protected].